Privacy Policy

Effective Date: [September 2024] Last Updated: [September 2024]

At Hearing Health Clinic, we are committed to protecting your personal information and ensuring that your experience on our website http://www.hearinghealthclinic.co.uk is secure and enjoyable. This policy outlines our practices regarding cookies, privacy, and data usage.

Privacy Policy and Data Usage

  1. Data Collection and Use: We collect personal information such as name, contact details, and hearing health information when you interact with our website or use our services. This data is used to provide and improve our services, communicate with you, and comply with legal obligations.
  2. Data Protection: We adhere to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We implement appropriate technical and organisational measures to ensure the security of your personal data.
  3. Your Rights: You have the right to access, rectify, erase, restrict processing, object to processing, and data portability of your personal information. To exercise these rights, please contact us using the details provided below.
  4. Data Retention: We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
  5. Third-Party Sharing: We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Cookies Policy

What are Cookies? Cookies are small text files stored on your device (computer, smartphone, or other electronic device) when you visit a website. They help the website remember your preferences and actions (such as login information, language preferences, etc.) to enhance your browsing experience and improve website functionality.

Types of Cookies We Use We use different types of cookies for various purposes. These include:

Strictly Necessary Cookies: These cookies are essential for the basic functionality of our Website, enabling you to move around and use its features, such as accessing secure areas. Without these cookies, some services, like shopping carts or payment processing, cannot be provided.

Performance Cookies: These cookies collect information about how visitors use the Website, for example, which pages are most frequently visited and if users receive error messages from certain web pages. The information collected is aggregated and anonymous, used only to improve the performance and user experience of the Website.

Functionality Cookies: These cookies allow our Website to remember choices you make (such as your username, language, or the region you are in) to provide enhanced, personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.

Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They may also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns. They track your browsing habits to show you targeted advertisements and may be placed by third-party advertising networks.

Third-Party Cookies In addition to the cookies we set, we also allow certain trusted third-party services to place cookies on your device to enhance your browsing experience. These third parties may include analytics providers and advertisers who assist in analyzing Website usage and providing targeted advertisements. These cookies are subject to the respective privacy policies of these third parties.

How to Manage Cookies You have the right to decide whether to accept or reject cookies. Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when a cookie is being sent. Please note, however, that if you disable cookies, some parts of our Website may not function properly.

To manage cookies, you can typically go to your browser’s settings.

Changes to This Policy We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies, privacy practices, and data usage.

Contact Us If you have any questions or concerns about our use of cookies, privacy practices, data usage, or this Policy, please contact us at admin@hearinghealthclinic.co.uk Address: The Lighthouse, Unit 2 Heugh Rd, North Berwick EH39 5PX